Contact Customer Service

Contact Customer Service

How do I access my Customer Area?
How can I change my phone number?
How can I change my address?
You have not found what you were looking for?

How to fund my Nickel account?

Go to the FAQ
01 76 49 00 00
Monday to Friday from
8 h 30 - 19 h
Saturday
9 h - 18 h
Average waiting time
On days when social security payments are made (CAF and Pôle Emploi)
the day is still very busy.
Lost or stolen card?
Block your card
01 76 49 48 10
Cost of a local call according to operators

Our community managers answer your questions on social networks:

 

Nickel
TSA 30501
44205 Nantes CEDEX 2

How do I access my Customer Area?
How can I change my phone number?
How can I change my address?
You have not found what you were looking for?

How to fund my Nickel account?

Go to the FAQ
01 76 49 00 00
Monday to Friday from
8 h 30 - 19 h
Saturday
9 h - 18 h
Average waiting time
On days when social security payments are made (CAF and Pôle Emploi)
the day is still very busy.
Lost or stolen card?
Block your card
01 76 49 48 10
Cost of a local call according to operators

Our community managers answer your questions on social networks:

 

Nickel
TSA 30501
44205 Nantes CEDEX 2